oxlPrivacy Policy
This page describes what we collect when you use oxl and how we keep that data protected. We take your privacy seriously — your personal information is encrypted, stored securely, and shared only where necessary to provide our service or comply with legal obligations.
When you open an oxl account, we collect identifiable information to verify your identity, process your payments, and maintain account security. We do not sell your data to third parties for marketing purposes. We use your information only to run our platform, settle your transactions, and communicate about your account.
Our privacy commitment extends to all regions where oxl operates — including Jakarta, Surabaya, Bandung, Medan, and Semarang. This policy explains our practices in plain language so you understand exactly what happens to your data.
What Data We Collect
We collect information in two main ways: directly from you when you register, and automatically as you use oxl. When you open an account, we ask for your full name, email address, phone number, and date of birth. These details are required to create your account and identify you on our platform.
For deposits and withdrawals, we collect payment information. If you use DANA, e-wallet, mobile banking, local payment, or online payment, we receive confirmation that your transfer has cleared. For bank transfers via e-wallet, mobile banking, local payment, or online payment, we receive transaction details and reference numbers. We do not store your full bank account number or complete card details — only the information necessary to process and verify transactions.
Before you can withdraw funds, we require identity verification. You upload a photo ID (passport, national ID, or driver's license) and a proof of address dated within the last three months. These documents are used only for verification and are stored securely under encryption.
As you use oxl, we automatically record your betting activity, login history, IP address, device type, and browser information. This data helps us detect fraud, prevent unauthorized access, and maintain platform security. We also track which games you play, which currencies you use, and how often you access your account.
Data we collect on oxl
- Your name, email, phone number, and date of birth
- Photo ID and proof of address for verification
- Payment information (transaction references, not card numbers)
- Your betting history and account activity
- Login history, IP address, and device information
How We Use Your Data
We use your data primarily to provide oxl services — to verify your identity, process your deposits and withdrawals, settle your bets, and protect your account. Your name and contact details are used to communicate with you about your account, confirm your transactions, and notify you of platform changes or security alerts.
We use your payment information only to complete deposits and withdrawals. We never use your data for marketing purposes without your explicit consent. If you opt in to promotional emails, we use your email address to send information about bonuses, new games, and platform updates. You can unsubscribe from these emails at any time through your account settings.
We analyze aggregate activity data to improve oxl. For example, we review which games are popular, which payment methods are most used, or which regions have the highest engagement. This analysis helps us make platform improvements, but it does not identify you personally.
We use your IP address and device information to detect suspicious activity and prevent fraud. If we detect unusual login attempts or unauthorized transactions, we may temporarily restrict your account and contact you to verify your identity. This protects your account and our platform.
Third-Party Processors and Data Sharing
We work with third-party processors to run oxl. Payment processors handle your e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and bank transfers. These processors receive only the information necessary to complete transactions — they do not have access to your full account history or personal details beyond what is required for payment processing.
Our hosting providers store our servers and databases. Some of our servers are located outside Indonesia, which means your data may be processed in other countries. We require all processors and hosts to maintain strict security standards and confidentiality agreements.
We may share your data with law enforcement or regulatory authorities if we are legally required to do so. If we receive a court order or government request for your information, we will comply with the law. We will not share your data voluntarily beyond these legal requirements.
We do not sell your personal data to third parties for marketing, advertising, or any other commercial purpose. Any sharing of your data is limited to service providers who need it to run oxl and comply with legal obligations.
Your data is encrypted, stored securely, and used only to provide oxl services, protect your account, and comply with legal obligations.
Cookies and Tracking Technologies
We use cookies to improve your experience on oxl. Cookies are small files stored on your device that help us remember your login status, your language preference, and your account settings. Without cookies, you would need to log in and set your preferences every time you visit oxl.
We use two types of cookies: session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for longer. Persistent cookies help us remember you the next time you visit oxl. You can disable cookies in your browser settings, but this may prevent some oxl features from working properly.
We do not use cookies to track your activity outside oxl. Our cookies are used only within our platform to improve functionality and security.
Your Rights and Data Protection
You have the right to access, correct, or delete your personal data. You can review your account information through your account settings and update your contact details, payment methods, or security settings at any time. If you want to delete your account completely, contact our support team and we will close your account and delete your data according to our retention policy.
We retain your data for as long as your account is active and for a period after account closure to comply with legal and tax obligations. After this period, we securely delete your personal data. Transaction records related to payments may be retained longer due to legal and accounting requirements.
If you believe we have misused your data or violated your privacy, you can contact our support team to file a complaint. We will investigate your complaint and respond within 30 days. If you are not satisfied with our response, you may pursue your rights through applicable data protection authorities in your jurisdiction.
Our oxl platform complies with standard data protection practices. We use encryption, secure servers, and regular security audits to protect your data from unauthorized access, loss, or theft.
Children and Account Eligibility
oxl is not intended for users under legal age in their jurisdiction. We do not knowingly collect data from minors. If we become aware that a user is underage, we will close their account immediately and delete their data. Parents or guardians who believe a minor has opened an oxl account should contact our support team right away.
By opening an oxl account, you confirm that you are of legal age and authorized to open such an account in your jurisdiction.
Contact oxl
If you have questions about how we handle your data, how oxl protects your privacy, or if you want to exercise your rights, contact our support team. We are available to discuss your privacy concerns and help you understand our data practices.
This privacy policy may be updated from time to time as oxl evolves or as legal requirements change. We will notify you of material changes via email or through your account dashboard. Your continued use of oxl after notification constitutes acceptance of the updated policy.
We remain committed to protecting your data and maintaining your trust. If you have concerns about your privacy on oxl, our team is here to help clarify our practices and address your questions.